The heart of Campbell’s is our team of passionate plant lovers who like to get their hands dirty to grow and sell the best plants in Lincoln. We’ve come together from a range of disciplines and experiences, connected by our commitment to learning and growing together. For over 100 years, Campbell’s has been making an enduring impact on our community from backyard retreats to iconic public landscapes. We’re always on the lookout for new team members with an eye for design, an eagerness to learn, and great customer service skills.
Join the Team
Cashiers are some of our most important customer service representatives. They are often both the first and last impression of our business. It is the responsibility of the cashier to greet, efficiently determine the needs of each customer or phone call and connect them with the appropriate person. At the register, prompt, accurate and friendly service is expected. Customers should leave feeling that they had a positive experience. In between customers, cashiers are responsible for maintaining the appearance of the interior of the garden center based on brand standards.
Courtesy personnel are an important part of our customer service team. They are the last friendly face customers see as their items are loaded into their vehicles. They aren't tied to a specific department, so they’re free to help customers find products or salespeople in many different areas. They provide critical support to department leaders and work daily to keep the store and grounds organized, clean, and beautiful.
Green House Team Member
The greenhouse is home to dynamic seasonally changing color, reflected in our visual displays; greenhouse staff are responsible for helping customers select the right plant for the customer’s site and provide necessary care information to make the customer’s gardening experience successful. They are available to the customer to help troubleshoot when problems arise with their plants, helping to address concerns while educating the customer on environmentally responsible practices. Greenhouse team member ensure plants are kept in saleable condition at all times and maintain the visual appeal of the greenhouses.
Nursery Yard Team Member
Trees and shrubs provide visual structure, shade, and ornamental value in the landscape. Nursery staff are responsible for helping customers select the right tree for the customer’s site, taking into account size, shape, soil, sunlight, and aesthetic qualities. They will provide necessary care information to make the customer’s landscaping experience successful. They are available to the customer to help troubleshoot when problems arise in the landscape, helping to address concerns while educating the customer on environmentally responsible practices. Nursery staff are responsible for keeping the grounds and nursery yard visually appealing, including keeping trees and shrubs in saleable shape at all times.
In our online shop, we strive to deliver the same quality and superior customer service experience we offer in our garden centers. The picker on our order fulfillment team is responsible for choosing only the best plants for customer orders. If plants are unavailable or in unsaleable condition, the picker will work with the Fulfillment Coordinator to make substitutions or offer refunds. During April and May, increased order volume requires the picker to be organized and efficient, working during hours the garden center is closed to complete orders.
In our online shop, we strive to deliver the same quality and superior customer service experience we offer in our garden centers. The delivery driver may be the only associate the customer encounters, so friendly customer service from the driver is a must. During April and May, increased order volume requires the delivery driver to be organized, efficient, and communicate effectively with the rest of the team. They may be required to help the Picker or the Fulfillment Coordinator to complete orders.
Installation Crew Member
A successful landscape starts with strong roots, and the craftsmanship of our installation crews sets the foundation for a healthy, beautiful space. We train our crews on proper root scoring, planting, and watering techniques so plants will thrive and our work can make an enduring impact on the community. The work is varied and tailored to the vision of the homeowner, including planting, mulching, trimming and pruning, installing landscape lighting, hardscaping, and ponds or fountains.
Design Center Specialist
Our garden center design services are an accessible alternative to traditional landscape design, giving clients the opportunity for shorter turnaround time on their outdoor projects. Our in-store landscape designer combines the customer’s vision with their own experience and education to quickly and efficiently create designs and solutions for healthy, beautiful spaces. Projects range from helping determine the proper placement of a few trees to full-scale landscape makeovers. Designers guide clients through the design and installation process, offering advice, inspiration, and support to make the gardening experience a success.
Our landscape designers incorporate the customer's vision with their own experience and education to create healthy, beautiful spaces. Offering the pinnacle of customer care, they oversee the craftsmanship of their installation crews and manage maintenance according to the customer's needs. Staying up to date with changes in trends, plant research, and environmental pressures allows them to coach their customers through landscaping challenges. They represent Campbell's outside of the garden center, building relationships with homeowners, businesses, and organizations in our community.